Tech support pricing
Tech support offered by DataConnectX is straightforward.
Here is how it works:
Simple pricing. No monthly fees. No service contracts. Reaching out is free. If DataConnectX can help you, there is fee of $100 per hour, billed in 15 minute increments. And if DataConnectX cannot help, there is no charge.
Is DataConnectX the right fit?
Systems can be complicated. Support from DataConnectX is not.
How does it work?
If you have a support request, reach out using the contact form, or give us a call.
In most cases, support is efficiently done remotely using secure screen-share software, or on a Zoom or Microsoft Teams call.
On Site Support
If on site support makes more sense, no problem! If your physical location is within 20 miles of Kennett Square, PA, then on site support will be provided without any extra charges. Travel time/charges may apply for further locations.